Ground agents

• We prefer, where possible, to use smaller, locally owned ground agents. Not only does this ensure that it is the host community who are managing and benefiting from the local tourist industry, but we also believe that our clients will have a better trip as local agents have a much more intimate knowledge of the region.
• For the same reasons as above, we always use local guides and drivers. This not only provides crucial employment and income for the local community, but also increases the authenticity of the client’s trip.
• We favour ground agents who have an awareness of responsible tourism policies and strong environmental commitment. Responsible practice is one of the principle criteria during the selection of new suppliers, and ethical initiatives form a fundamental element in our ground arrangements.
• In addition to feedback from country specialist visits, all our ground agents are asked to keep us updated on their own responsible tourism practices as well as potential community tourism projects, local charities and eco-accommodation that we can recommend to our clients.
• Clients are asked to report on the behaviour and awareness of our agents and local guides once they have returned home from their trip.