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Travelling with Audley

If you have travelled with us before, we hope we have convinced you that our 'specialist' approach means you enjoy an expertly planned trip tailored to your interests and budget. For those who haven't travelled with us before, find out more about the 'Audley way'.

Travel insurance is vital wherever you travel

Travel insurance is vital wherever you travel

Guide to Travel Insurance

It is advisable to take out your travel insurance at the time of booking your trip as cover will commence for pre-departure cancellation from the policy issue date. This will, therefore, provide cover should you have to cancel your trip for an insured reason such as illness or serious accident.

Friendly lady selling drinks at AngkorWe strongly recommend that you and all members of your party are adequately insured, protecting against unforeseen circumstances that could otherwise spoil your travels. Cover should include medical expenses and repatriation in the event of accident or illness. In addition, we strongly recommend that you have cover for personal belongings, delay at your outward or homeward point of departure, personal liability, overseas legal expenses and cancellation. If you are undertaking any sports or adventurous activities, including trekking, on your trip you should also make sure that your policy covers these. Please also ensure you read the policy conditions and exclusions.

Grizzly bear with cubsThe type of trips we create and the requirements of Audley clients vary greatly. We have therefore listed below a number of providers who offer policies which may suit these varying requirements. Other providers and policies are available.  We are unable to provide you with more detailed information and you should contact the provider concerned directly for this. Please note, this is general information only.

We are not providing any specific advice on travel insurance or recommending any particular policy or insurer.

Travel insurance for trips of up to £5,000 per person

A large number of companies offer insurance policies which include cover for cancellation charges of up to the full holiday cost. The following all have suitable policies you could consider:

American Express (Tel: 0800 028 7573)

O2 (Tel: 0844 463 0202)

Insure and Go (Tel: 0844 888 2787)

Post Office (Tel: 0800 294 2292)

Travel insurance for trips over £5,000 per person

It can be more challenging to get insurance which includes cover for cancellation charges of up to the full holiday cost for higher value trips. A number of providers do, however, offer policies that give higher levels of cancellation cover:

American Express (Tel: 0800 028 7573) offer cancellation cover up to £12,500 pp.

O2 (Tel: 0844 463 0202) offer cancellation cover up to £10,000 pp.

Post Office (Tel: 0800 294 2292) offer cancellation cover up to £10,000 pp.

Insure and Go (Tel: 0844 888 2787) offer cancellation cover up to £7,500 pp.

Travel insurance for clients over 65 years of age

Many companies now offer cover to people over 65 years of age. However, if you are finding it difficult to get cover you could try one of the following:

Age UK (Tel: 0845 600 3348) have no upper age limit on their policies

Saga (Tel: 0800 015 8055) have no upper age limit on their policies

Insure and Go (Tel: 0844 888 2787) will insure clients up to the age of 75 and will consider clients over 75 on an individual basis

Colombus Direct (Tel: 0870 033 9988) have no upper age limit on their single trip policies

Travel insurance for clients with specific medical conditions

If you have a pre-existing medical condition there are a number of companies that may be able to help you:

P J Hayman / Free Spirit (Tel: 0845 230 5000) will consider most pre-existing medical conditions.

Able 2 Travel (Tel: 0845 839 9345) will consider most pre-existing medical conditions.

Age UK (Tel: 0845 600 3348) will consider most pre-existing medical conditions.

Insure and Go (Tel: 0844 888 2787) will consider most pre-existing medical conditions.

Cancer Travel Insurance Services (Tel: 0845 880 0163) specialise in travel insurance for people with non-terminal cancer.

Travel insurance for non-UK residents

If you are not a UK resident you will usually need to get insurance in your country of residence. Some insurance companies however, such as Colombus Direct (Tel: 0870 033 9988), will consider policies for non-UK residents.


The above information is provided in good faith and is correct to the best of our knowledge as at July 2011. No liability is, however, accepted for any errors and all information must be checked directly with the insurance provider.

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