Customer reviews

Mr and Mrs Baker at the Golden Temple, India, organised by Amber

What our clients say about us

Many of the people who travel with us each year are returning clients, or travellers who've had us recommended to them. Our specialists take pride in planning each trip meticulously, and you can read how our clients rate our service on TrustPilot. Our attention to detail and the time we take to understand our clients translates into captivating travel moments you'll always remember.


97%
our clients rated our services as 'Excellent' or 'Good'.
98%
would recommend us to a friend.
99%
Our clients rated our holidays 5 out of 5 over the past year.

Thank you so much for planning our perfect honeymoon when we had no idea where to start.

Mr and Mrs Goff travelled to Borneo for 14 days in June 2015, organised by Natalie

Thank you so much for planning our perfect honeymoon when we had no idea where to start. Audley suggested Borneo and we are incredibly glad that they did. From the moment we first contacted Audley, the service provided was fantastic, and special thanks to Natalie for rescuing us when we were accidentally locked on our balcony!

We cannot begin to thank you enough for helping us create these life-long memories.

Jason and Bernard Newcomer travelled to Japan for 6 days in July 2015, organised by Jessica

I wanted to thank you for your time, patience, and professionalism in coordinating the summer 2015 Japan trip for Bernard and me. Despite the schedule changes, flight adjustments, personal preferences, and delays on our end, you maintained your professionalism and delivered a world-class travel experience. We cannot begin to thank you enough for helping us create these lifelong memories. You did a fantastic job with this trip. We will be back to use Audley Travel services in the future!

Audley took care of all the details. This enabled us to enjoy our vacation without worries.

Scott Dalzell travelled to Thailand and Cambodia for 18 days in May 2015, organised by Amanda

Audley took care of all the details. This enabled us to enjoy our vacation without worries. All the accommodations and transports were very nice and reliable. Their agents and travel guides are excellent.

So happy was I with my trip, Audley Travel, and Samantha that we are already planning a new South African adventure for August 2016

Martin James travelled to South Africa for 19 days in May 2015, organised by Samantha

As usual Samantha Sutherland did an excellent job of planning and the logistics. When you are on a tight airline schedule logistics become vital. My travel was very smooth. My tours were well done with much credit to my guide. I visited my favorite spots in Cape Town, went to the top of Table Mountain for the first time in 10 years, explored M. Sani Pass, wow! And had a fascinating tour of Durban, then to Phinda Vlei where I saw the big 5. So happy was I with my trip, Audley Travel, and Samantha that we are already planning a new South African adventure for August 2016.

Audley Travel made our trip stress free, extremely organized and an absolute blast!

Leslie and Brett Alison travelled to South Africa for 7 days in May 2015, organised by Joanna

My husband and I recently returned from South Africa, where we visited Cape Town and the Klaserie Private Game Reserve. It was a short trip so I wanted to get as much done as possible in the time we had. Our travel planner with Audley was extremely helpful and professional, and she put together a fantastic itinerary for us. Our transportation and flights were seamless, and all accommodations were exactly what we were looking for, and within our budget. Audley Travel made our trip stress free, extremely organized and an absolute blast! I highly recommend booking with Audley and will definitely use them again for future travel plans.

We will undoubtedly use Audley again, particularly Arden for her attention to detail and expertise.

Monica and Tim O'Connell travelled to Peru for 9 days in May 2015, organised by Arden

Arden did a fabulous job on every aspect of our Machu Picchu family trip. She thoughtfully considered our children’s vast age range (10 – 24 years) and booked our hotel locations and guides appropriately. It was such a pleasure not to have to stress about all of the little details since Arden skilfully took care of transfers, pick-ups etc. We will undoubtedly use Audley again, particularly Arden for her attention to detail and expertise.

Booking through Audley and yourself was painless and pleasant

Laura Calver travelled to The Maldives for 14 days in June 2015, organised by Vicki

I am very pleased with all aspects of our honeymoon. Booking through Audley and yourself was painless and pleasant. You weren’t a pushy sales person, you helped find and guide me to something that worked for us. Very many thanks for this. It seems this is the way Audley do things, and for that I would definitely contact you again. It is refreshing!

Eric Nelson was the best!! He listened and made sure that we were looked after, questions that weren’t asked were answered before they came up - he took care of everything.

Susan and Scott Bishop travelled to New Zealand for 14 days in May 2015, organised by Eric

Our New Zealand specialist, Eric Nelson, was the best! He listened and made sure that we were looked after, questions that weren’t asked were answered before they came up - he took care of everything. We were asked what we were like, and our interests and Eric put together an itinerary for us. Highlights included touring the south island, the north island and the unknown adventure of it all. The scenery was spectacular and the people even more so.

My solo trip to Myanmar and Laos was unforgettable thanks to Sarah Fitzgerald and her team at Audley Travel.

Laurel Glassman travelled to Myanmar for 16 days in March 2015, organised by Sarah

My solo trip to Myanmar and Laos was unforgettable thanks to Sarah Fitzgerald and her team at Audley Travel. Sarah put a great deal of time and thought into creating a fabulous itinerary for me at the last minute. Every day was exciting: I saw incredible temples, participated in an alms-giving ceremony with 300 monks in saffron cloaks in Luang Prabang, experienced a bit of village life, and wandered through some of the most jaw-dropping markets in the world. My guides were knowledgeable, courteous and considerate, and made every effort to ensure that I was always comfortable and safe. The complex itinerary went like clockwork, and the in-country operators were extremely responsive and helpful. I’ve now used Audley Travel for two great trips, and am looking forward to having the company arrange my next trip to Asia as well.

We look forward to additional adventures arranged through Audley and ask that you recognize Claire for the immensely valuable asset she is to your organization.

Mike and Lauree Low travelled to Peru for 34 days in September 2015, organised by Claire

We also wanted to take this opportunity to inform you how pleasurable it has been working with Claire McCarroll. She has performed her duties with enthusiasm and professionalism at every step of our business relationship. Perhaps we are experiencing "beginners luck" by having randomly found Claire but we sense that Audley is a company who nurtures employees like her. We feel very fortunate that our paths have crossed. When we sent her our outline for a 30 day Peru adventure she said "Yes, I can do this but I can make it better". She has done exactly that and has respected our budget and style of independent travel. She has helped us turn a Lonely Planet guidebook dream into reality and we are very thankful.

This was a 'trip of a lifetime'. Thank you!

Aaron and Diana Ross travelled to South Africa for 24 days in March 2015, organised by Kristin

Audley made our trip to South Africa so easy. They booked all of our in country flights, our rental car, handlers to get us through the Johannesburg airport and two fabulous safari camps. Hillsnek at Amakhala was the smaller of the two and was a glamping extravaganza. Notten's Bush Camp in the Sabi Sand Wildtuin, next door to Kruger National Park, was a little bigger. Both have wonderful staff and fabulous food. We saw lots of animals close up and have great photos to remember the trip. This was a "trip of a lifetime." Thank you!

I applaud Audley Travel for such a wonderful experience and hope that Audley Travel continues to be the 'Creme de la Creme' of travel agencies.

Deno and Desi Barroga travelled to Peru for 5 days in April 2015, organised by Joanna

Thanks for a fantastic trip. I just got back from Machu Picchu this AM and HAD to write to you. I was blown away by the service, the schedule, the attention to detail, the fabulous choice of lodging, our tour guide Ebby, our private driver. Audley Travel outdid itself and I am totally a believer in Audley Travel. I am so impressed with the way everything worked out seamlessly. There were no hiccups, delays, issues that came up. Desi and I kept thinking how wonderful a job Audley travel did. I'm not one to rave about things and such, but Audley Travel came through and was well worth it. I applaud Audley Travel for such a wonderful experience and hope that Audley Travel continues to be the 'Creme de la Creme' of travel agencies.

On one occasion we were in a carriage with a few other Audley travellers and we were all unanimous in our praise for Audley. One person said "Audley makes you feel safe".

Julie Baker travelled to India for 10 days in October 2014, organised by Amber

We had an amazing time, with everything exceeding expectations, which takes some doing when you've travelled with Audley before. I think what is right about Audley for us is that there's seamless support which means you can switch off and enjoy the exciting bits about a new and different culture. I'm sure you'd like to know that on one occasion we were in a carriage with a few other Audley travellers and we were all unanimous in our praise for Audley. One person said "Audley makes you feel safe" and we agreed that the wonderful hospitality and courteous customer service extended by all we met was a key benefit. The Audley name carries respect and this is passed on to us.

I would highly recommend using Audley Travel to my friends and thank you so much for all your hard work.

Andrea and Richard Wilson travelled to The Seychelles for 14 days in March 2015

We are delighted with Bird Island, it's perfect for us and the travel arrangements you made are excellent. The service from Creole travel was first class and I can now see how you've tailor-made the last day. I would highly recommend using Audley Travel to my friends and thank you so much for all your hard work.

We had a fabulous trip and wouldn't hesitate to use Audley (and Alison) again. My compliments to your organization and your staff!

Jan Saperstein travelled to India for 18 days in January 2015, organised by Alison

We are five travellers who have recently returned from a trip to India planned by Alison Hall. I am writing to let you know how pleased we were with Alison and the trip she designed. It was a complex trip, with different arrivals, departures and interests, and Alison handled all the details with ease and grace. She was extremely responsive to our questions and concerns, and her listening skills were superb. We had a fabulous trip and wouldn't hesitate to use Audley (and Alison) again. My compliments to your organization and your staff!

We cannot heap enough praise on Kristin Jessup and her fellow staff for making our trip to South Africa so unforgettable

Jay and Ruth Tichenor travelled to South Africa for 6 days in October 2014, organised by Kristin

We cannot heap enough praise on Kristin Jessup and her fellow staff for making our trip to South Africa so unforgettable. Getting from place to place was effortless as we came to appreciate your planning. Here we were enjoying dinner beside the Zambezi River at Victoria Falls. From there we flew to Garonga game reserve and, once again Audley is to be commended for providing a truly remarkable experience on safari. The people could not do enough for us to make our time there exceptional.

A very rewarding experience, thank you for suggesting and arranging the itinerary.

Ron and Helen Kratzer travelled to Myanmar for 22 days in January 2015, organised by Jack

The Myanmar trip was a great and enjoyable experience. Helen and I were very satisfied with lodging and guides; no missed connections or surprises. Visiting the country was to take a trip back in time. We were impressed with the friendliness and cheerfulness of the Burmese people. A very rewarding experience, thank you for suggesting and arranging the itinerary.

Our thanks to Audley Travel and Jack for making our trip such an exceptional experience.

Rachel, Gwen, Mary, Elizabeth, Carol and Helene travelled to Vietnam, Cambodia, Laos and Myanmar for 23 days in January 2015, organised by Jack

We are a group of six well-traveled women, all of whom agree that our trip to South East Asia arranged by Audley was simply terrific. Our ambitious itinerary was planned with Jack’s creative input and attention to every detail. In addition to our visits to the many religious and cultural sites, our trip was full of adventures, including a hot air balloon ride at dawn in Bagan and a surprise visit with a family living on Inle Lake in Myanmar, a boat trip down the Mekong River from Thailand to Laos, an overnight cruise on Halong Bay, Vietnam aboard a private South China “junk” (the photo is of our group enjoying cocktails on the Bhaya Legend), and a nighttime food tour excursion in Saigon on the back of Vespas. Our thanks to Audley Travel and Jack for making our trip such an exceptional experience.

What a fabulous trip you and your team arranged for me! My trip went flawlessly from start to finish

Laurie Glassman travelled to Malaysia for 14 days in January 2015, organised by Caroline

What a fabulous trip you and your team arranged for me! My trip went flawlessly from start to finish. I felt that I received the highest quality personal service from you and your team in the U.S. You were perfectly organized, inspired confidence, and followed through at all times to avoid any glitches. This was very important to me as a first-time solo traveller. The local representatives, guides and drivers were always prompt, extremely courteous, friendly, knowledgeable and helpful. They did everything in their power to ensure that I was able to see and do everything on my agenda, and more. The hotels were first rate in every location – excellent locations, service, accommodations and food. I feel exceedingly fortunate to have had Audley Travel arrange this trip for me. In fact, I was so impressed with your company’s service that I decided to have Audley Travel arrange my very next solo trip, to Burma and Laos.

I spoke with Joanna, and told her what we were interested in. Within a few days she forwarded a perfect itinerary. She really “got us”.

Herb and Roberta Luchansky travelled to Costa Rica for 12 days in January 2015, organised by Joanna

My husband and I wanted to visit Costa Rica and were feeling overwhelmed by the options. I looked around and discovered Audley. I spoke with Joanna, and told her what we were interested in. Within a few days she forwarded a perfect itinerary. She really “got us”. She booked the hotels and all the activities and adventures with no effort on our part. What a relief! Our trip went off without a hitch and was terrific. We have arranged our own trips in the past with hit and miss results. Sometimes we would stumble upon great things and other times we would be frustrated. Audley’s specialists KNOW the areas. I will definitely use Audley in the future and would recommend it to anyone.

My trip went like clockwork; seamless, unobtrusive and efficient.

Berna O'Reilly travelled to Thailand for 12 days in November 2014, organised by Katherine

My trip went like clockwork; seamless, unobtrusive and efficient, and at all times I had the comfort of knowing that Katherine was at the end of a phone or email. The local agents were excellent also.

Our representative, Carla, was very helpful and patient with all of my calls and questions prior to leaving

Leandra & Bradley travelled to Morocco for 12 days in August 2014, organised by Carla

Not only did Audley take the stress of planning away, the accommodations booked were a cut above and the itinerary was filled with outings we would have never thought to do on our own. Our representative, Carla, was very helpful and patient with all of my calls and questions prior to leaving. We will definitely be using them again for our next adventure.

Audley listened to me carefully and tailor-made my itinerary

Roy and Feng travelled to Peru for 14 days in August 2014, organised by Joanna

Audley listened to me carefully and tailor-made my itinerary. Joanna arranged all local guides who are all very friendly, warm, professional and on time for every pickup. We were worried about traveling to a non-English speaking country; with Audley's arrangement, we had not met any language problems and enjoyed our time during our trip.

Our trip to Burma was undoubtedly one of the best trips we have ever taken

John & Carol travelled to Myanmar for 18 days in January 2014, organised by Alex S

Our trip to Burma (Myanmar) was undoubtedly one of the best trips we have ever taken. I am so glad we were able to go now before it changes too much. You did a great job putting together the trip for us. We will definitely use Audley again for future trips.

Audley is a class act and I have already booked my next trip with them

Mitch and Marsha Auster travelled to Borneo for 20 days in March 2014, organised by Jack

I am very impressed with the trip Audley put together for my wife and myself. Their attention to detail was obvious in the presentation, documentation and every aspect of the preparation. The trip went perfectly according to plan. Their suggestions for places to stay were actually, in some cases, better than expected. Audley is a class act and I have already booked my next trip with them.

We loved every second, every minute, every hour and every day of the whole thing.

Nicholas and Lucy travelled to Thailand for 16 days in January 2015, organised by Katherine

What Audley achieves is totally exemplary and your Country Specialist, Katherine, changed this from being what could have been a lovely 'holiday' into a totally unforgettable, wonderful 'experience'. We loved every second, every minute, every hour and every day of the whole thing.

Chris Watkins was friendly, listened attentively, efficient, responsive, and well-informed.

The Piersons travelled to Chile, Argentina and Uruguay for 14 days in January 2015, organised by Chris W

Thank you for the seamless and informed planning, the advice we did take, and the advice we should have taken. Chris Watkins was friendly, listened attentively, efficient, responsive, and well-informed.

Jenna, I had a fantastic time. The rice farm was really different and loads of fun.

Jane travelled to Vietnam for 8 days in August 2014

Jenna, I had a fantastic time. The rice farm was really different and loads of fun. My family enjoyed the pictures of me as a farmer riding a water buffalo. Also, I raved about the Vespa tour on the Mekong Eyes. The guides were all great too. Thanks again. Next year if I go back to Singapore again I will have to try Thailand.

Samantha is very knowledgeable about southern Africa. She let me set the agenda then she worked with my parameters

Martin travelled to South Africa for 17 days in August 2014, organised by Samantha

Samantha is very knowledgeable about southern Africa. She let me set the agenda then she worked with my parameters. She suggested details but always let me make the final decision - then was able to piece the entire trip seamlessly so that one adventure merged into the next. She booked me into some wonderful hotels, interesting places, and made memories that will last a lifetime.

We feel so lucky to have connected with Audley Travel for our trip to Jordan.

Molly and Phil travelled to Jordan for 5 days in October 2014, organised by Clair

We feel so lucky to have connected with Audley Travel for our trip to Jordan. Travel Specialist Clair Grayland tailored a comprehensive itinerary that met our time and budget requirements. She was repeatedly available for trip planning phone calls (the time difference between London and San Francisco was no obstacle for her). She arranged for an excellent driver to meet us at the Amman Airport and over the next four days he escorted us to Umm Qais, Jerash, the Dead Sea and Petra. Wherever we traveled in Jordan, we felt safe and welcomed. Clair prepared us with travel and cultural tips and our driver was always willing to enhance our understanding. We will be using Audley Travel again.

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