Frequently asked questions

We ask anyone currently abroad to contact us a few weeks before they are due to return, so we can consider your application in line with the vacancies we have at that time.

If you’re applying for a Sales position, we are able to start the recruitment process whilst you are away. Should your application be successful, in most cases, we are able to offer a delayed start date to tie in with your return to the country.

Yes, we welcome speculative applications — feel free to send this to us via email to [email protected]. Please let us know what area of work you are interested in within your application so that it is passed to the relevant department(s) for their consideration. 

Audley Travel request that recruitment agencies do not speculatively submit CV’s to any employee or associate of our company unless explicitly asked to do so by our Talent Acquisition Manager.

Any CVs sent to any member of our team on a speculative basis will not be recognised and we will not accept liability for any fee or commission should we subsequently employ a candidate who applied to us directly or was introduced to us by an instructed agency that may also have been submitted speculatively by an uninstructed agency.

In the event that an agency’s correspondence includes a disclaimer indicating otherwise, our policy will prevail.

We offer a very competitive industry benefits package, please see ‘Life at Audley’ then select ‘Benefits’ to learn more.

We have a smart casual dress code and would recommend the same for your interview.

For the majority of office-based employees, we offer flexible (hybrid) working enabling employees to work away from the office up to 2 days per week, with the pre-agreement with your line manager. For some roles, due to the nature of their responsibilities, they require 100% office attendance whereas some roles are able to be home based on a permanent basis.

Please ask the Talent Acquisition Team what the office requirements are for the specific role you are applying for.

Our office hours are 9am to 5:30pm Mondays to Thursdays and 9am to 5pm Fridays. Some positions require employees to work weekly evening and weekend shifts on a rotating basis.

Interviews will be conducted either in the office or via Microsoft Teams and will last anything between 60 – 90-minutes, depending on the role you are interviewing for. Further details will be confirmed before attending your interview.

We review every application carefully and will contact you with an update on your application as soon as we can. Should we believe your skills and experience are a good fit for the position, we will be in touch with you directly to talk through the next steps of the recruitment process.

We endeavour to reach all successful applicants via phone but will always follow up with an email if we miss you.

Due to the volume of applications we receive, if your initial application is unsuccessful, we will contact you via email.

This will vary depending on the position you are being interviewed for and details of any assessments will be confirmed before attending your interview.

Here's an outline of the process for the Travel Specialist/Manager, Global Travel Advisor and Sales Operations Specialist roles: 

1ST STAGE
If your application demonstrates the applicable skill set and travel experience, you can expect to hear from our Recruitment department asking you to complete a more detailed video interview. This is an opportunity to tell us a bit about yourself, your understanding of the role and why you want to work for Audley. Don’t be afraid to show off and really convince us why this is the right role for you!

2ND STAGE
The next stage will be for you to meet us for a virtual interview that will be scheduled using Microsoft Teams. The interview will be scheduled for either 60 or 90 minutes depending on the role that you have applied for. 

Our interviews are comprehensive but conversational, we look for candidates who are inspired by our values and driven to be successful.

We truly believe you are interviewing us just as much as we are interviewing you, so please ask questions at any stage throughout the process!

Here's an outline of the process for the non-sales roles:

1ST STAGE
Following your application, if you are successful you'll then be invited to a phone interview to discuss your experience and find out more about the role you have applied for. We will arrange a time that suits so you have some time to prepare, and the call usually lasts around 20-30 minutes.

2ND STAGE
If you are successful in the phone interview we'll invite you to a office based interview or a virtual interview that will be scheduled using Microsoft Teams. Depending on the role there could be a short exercise to complete.

3RD STAGE
Should there be a third stage interview, this will be advised at the start of the recruitment process.

• Yes! We are committed to inspiring people to work in the travel industry by giving them the opportunity to experience work at Audley. We provide work experience to students attending schools local to our UK offices in Oxfordshire and West London.
• We also offer 12-month Work Placement opportunities, these are advertised annually in December in our ‘Current Vacancies’ section on the Careers website.
• To find out more about work experience and work placements, please visit our Building Careers page on our Careers website.

Personal data such as employment applications are maintained in accordance with local jurisdiction in the country and/or state the application was received. 

All employees are formally inducted to the business. For Sales roles, this is always your first week of employment, for non-sales roles, your induction could be shortly after your start date.