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Useful information — a group exploring with a map

Useful information

As travel experts, we pride ourselves on providing you with up-to-date destination knowledge. Our knowledgeable country specialists can answer the questions you’ll have about the trip you’re planning, whether you're seeking details on entry requirements, visas, or vaccinations.

You’ll probably have a few general questions about travel, either while researching the best places to visit and experiences to have, or to help you prepare for what to expect on your trip. With that in mind, we’ve put together the following information section, which we hope you’ll find useful as you think about your journey in more detail.

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  • Saint Lucia

    Where you can travel

    Stay up to date on where you can travel with us now, so you can start looking forward to your next trip.

  • God's Window, South Africa

    Our flexibility promise

    You can book with us in complete confidence, whatever the uncertainty, because we promise you the flexibility to change your plans.

  • Twelve Apostles, Great Ocean Road

    Covid-19 testing

    Getting tested for Covid-19 is becoming a more common requirement for travellers. We’ve researched the best options from the available testing companies to make your trip easier.

  • Cycling around Chiang Rai

    Health

    Guidance on health considerations as you prepare for your trip, and how to stay healthy while you’re away.

  • Sea Kayaking

    Safety and security

    Suggestions for how to ensure a safe trip and our advice for staying secure once you’re abroad.

  • Passenger plane

    Flight information

    How we make your flight arrangements, and answers to your common questions around flights.

  • Sunrise over Mount Bromo, Indonesia

    Travel insurance

    Adequate travel insurance is vital for your peace of mind when you book and when you travel, but it can be difficult to find right now. We’ve taken some of the leg work out of finding the best insurer.

  • Passport

    Passports and visas

    Making sure you have all your documentation in order before you embark on your trip.

  • Elephant, Kruger National Park

    Travelling with children

    Our advice on travelling as a family, and steps to make sure your trip is rewarding instead of challenging.