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Useful information — a group exploring with a map

Useful information

As a travel expert, we pride ourselves on providing you with great destination knowledge. Our well-travelled country specialists can answer most of the questions you’ll have about the trip you’re planning. But, as we often find, you’ll probably have a few general questions about travel, either while researching the best places to visit and experiences to have, or before you leave for your trip once you’ve booked with us. With that in mind, we’ve put together the following information section, which we hope you’ll find useful as you think about your journey in more detail.

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  • Sunrise over Mount Bromo, Indonesia

    Travel insurance during the coronavirus pandemic

    Adequate travel insurance is vital for your peace of mind when you book and when you travel, but it can be difficult to find right now. We’ve taken some of the leg work out of finding the best insurer.

  • Twelve Apostles, Great Ocean Road

    Covid 19 testing

    Getting tested for Covid-19 is becoming a more common requirement for travellers. We’ve researched the best options from the available testing companies to make your trip easier.

  • Passenger plane

    Flight information

    How we make your flight arrangements, and answers to your common questions around flights.

  • Passport

    Passports and visas

    Making sure you have all your documentation in order before you embark on your trip.

  • Cycling around Chiang Rai


    Guidance on health considerations as you prepare for your trip, and how to stay healthy while you’re away.

  • Sea Kayaking

    Safety and security

    Suggestions for how to ensure a safe trip and our advice for staying secure once you’re abroad.

  • Elephant, Kruger National Park

    Travelling with children

    Our advice on travelling as a family, and steps to make sure your trip is rewarding instead of challenging.