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Concierge service

Concierge Service

Expert advice to help you decide on your next trip

A team of experts with knowledge of our destinations across the globe, our Concierge specialists are on hand to help if you’re deliberating where to travel next. We work closely with our country-focused specialists to offer you sound advice and an honest take on any places you might be considering for your trip. We’ll also recommend the countries that fit best with your interests, preferred time of travel, and budget.

If you’re planning for a special occasion, such as your honeymoon, an anniversary celebration, or a trip of a lifetime, we can talk you through the options. Once you have narrowed down your choice, we’ll hand you to a dedicated destination specialist, who’ll plan your trip individually from start to finish.

Speak to one of our Concierge specialists
Audley Travel specialist Stacey

Start planning your tailor-made trip by calling one of our Concierge specialists on 01993 838925

How we’ll plan your trip

Speak to a specialist

Speak to a Concierge specialist

You might have strong opinions on what your trip should entail, or just loose ideas, but we can help you develop them. Speak to one of our specialists, and we’ll advise you on the best destinations, depending on your interests and criteria.

Refine your choice from our ideas

Refine your choice from our ideas

After your conversation, your specialist will send you an assortment of brochures and example itineraries to give you inspiration for where to travel and what your trip could involve.

Concierge Travel Expert

Put you in touch with a destination expert

Once you have fixed on where you want to go, we’ll put you into the hands of a specialist who focuses on your chosen destination. Already briefed on your preferences, he or she will create your bespoke trip, drawing from extensive first-hand experience.

Who we are

Collectively, we’ve worked with lions in South Africa, trekked Costa Rica’s jungles, snorkeled the Great Barrier Reef, and cycled around the Temples of Angkor. Our Concierge specialists are united by their passionate approach to travel and their commitment to finding the best destinations to fit your requirements.

Stacey on the beach in Saint Lucia


Concierge Service

Speak to Stacey

01993 838 258
Stacey's passion for travel stemmed from her first trip overseas to Cuba when she was 16. It was here she discovered her love for experiencing different cultures and decided she wanted to travel as much as she could. She has worked in the travel industry for many years now which has given her the opportunity to experience a variety of destinations and has fed her passion for travel. Some of her most memorable places visited include Mexico, Egypt, Thailand and Kenya. Since joining Audley she has been lucky enough to re-visit her favourite destination, Thailand as well as Mauritius, South Africa, Malaysia and Cambodia. She now works in Audley's Concierge Service. When not working, Stacey enjoys long walks around the Cotswolds with her dog, cooking and visiting the theatre with friends and family. View full profile ›
Hugo hiking in Yosemite National Park, USA


Concierge Service

Speak to Hugo

01993 838 440
I was fortunate enough to travel extensively around Europe with my family and my childhood wonder at experiencing different cultures and traditions later grew into proper wanderlust. At 18 I decided to embark on a trip around the world and visited Japan, Australia, New Zealand, Thailand, Laos, Cambodia and Vietnam. I had some unforgettable experiences along the way and indulged in some of the world’s most unusual traditions. Since then I have managed to visit many areas of the US, including New York and Miami, and ended one road trip in Canada. With a background in hospitality, sales and management, I decided to combine these skills and adapt them into a career in the travel industry which I felt passionate about and joined Audley. Interests outside travel include sport and cooking, both of which I love to incorporate when I travel. View full profile ›
Sarah visiting Lake Matheson, New Zealand


Concierge Service

Speak to Sarah

01993 838 743
Sarah's passion for travel was ignited after spending a university summer break backpacking around Australia. After graduating in psychology, she notched up several thousand miles, covering four continents. After spending two seasons skiing in Europe, she embarked on a two-year overseas experience where she was lucky enough to travel Southeast Asia, Australia and New Zealand. She gained some unique experiences, ranging from volunteering in a Balinese school to swimming with turtles on the Great Barrier Reef, and spending a winter season on the slopes in New Zealand. It was on this trip that she decided she was keen to pass on her passion and knowledge of world travel to others. Sarah began her career at Audley as a New Zealand specialist, creating tailor-made itineraries to inspire clients about her favourite country. She then made the move to the Concierge team, where she is able to use her knowledge and vast experience to advise clients about all the destinations that Audley covers. View full profile ›
Catherine on the Franz Josef Glacier, New Zealand


Concierge Service

Speak to Catherine

01993 838 935
Catherine's passion for travel started when she was a child and spent the summer holidays travelling through Europe with her mother. With history being a favourite subject at school, she got the chance to travel to Russia to learn about the Cold War, journeying from Moscow to St. Petersburg. After completing her BA HONS degree in Dance and Theatre Performance, Cat wanted to see more of the world. The USA had always been of interest and she embarked on a self-drive trip down the east coast of Florida. Since joining Audley she has returned to the USA again, but this time to the Deep South. Travelling up the Mississippi River and beyond through four different states in total. More recently, she has visited New Zealand to enjoy the incredible scenery and the activities it has to offer. In her spare time Catherine teaches ballet, tap and modern dancing at a local dance school. She also loves to go on walks with her dog in the Oxfordshire countryside. View full profile ›
Jess at the end of the Carretera Austral (Chile's 1,240 km Southern Highway)


Concierge Service

Speak to Jess

01993 838 976
Countless summers spent on family holidays in Europe ignited my love for travel and exploration. After school, I went to Costa Rica and Nicaragua where I spent time volunteering. From eco-projects in the Costa Rican rainforests to sanitation projects in a remote Nicaraguan village, the experiences and cultures I encountered were captivating. Soon after graduating from Exeter University, I ventured to Vietnam. I spent a month exploring, and particularly loved the homestays in Sapa and along the Mekong Delta. Most recently, I went to Chile where I drove down the Carretera Austral in northern Patagonia. The varied landscapes, dramatic scenery and friendly people have me dreaming of future adventures to South America already. Along with my passion for travel, I am also a sailing instructor and have worked in Lemnos, Greece. Now in the Concierge department at Audley, I’m eager to use my knowledge and enthusiasm to help clients plan their own adventures. View full profile ›
Charlotte playing croquet in Franschoek, South Africa


Concierge Service

Speak to Charlotte

01993 838 211
Born in Australia with family in England, Charlotte became a frequent flyer from a very young age, travelling to and from Europe many times a year. Since moving to the UK she has taken advantage of the close proximity of mainland Europe and explored it further.  Most recently she embarked on a four month adventure, starting by going back to her home country. She went from Perth to Melbourne, then up to Cairns, down to Brisbane and on to Sydney, before heading for New Zealand, where she spent six weeks exploring both the North and South Islands, enjoying the incredible views and drinking exceptional wine. From New Zealand she flew over to Canada, where she finished her trip soaking up the spectacular scenery, seeing black bears and snowboarding down Whistler Mountain in British Colombia. On her return, Charlotte joined Audley's Concierge team to share her experiences and passion for travel. View full profile ›
Susannah in Stone Town, Zanzibar


Concierge Service

Speak to Susannah

01993 838 936
My passion for travel stems from two years studying at an international school in France where I met people from diverse countries and backgrounds. This sparked a desire to spend more time working and living abroad. Following my studies at the University of Birmingham, I spent two years working in Europe before settling down in London where I began a career in travel working for a ski specialist travel agency. Looking to expand my horizons, I moved to Audley to take up a concierge role and I love the diversity it brings on a daily basis. Helping clients narrow down where they might go offers me great pleasure, as well as inspiration for my own travels. So far I've been on Audley trips to Singapore and Tanzania and I look forward to sharing my love of the world with others each day. View full profile ›

Arranging your honeymoon

If a honeymoon on the beach isn’t for you, we have a choice of more than 70 destinations worldwide, covering the Arctic to Australia, Southeast Asia to South America. If your interests lie in wildlife, we could point you toward an African safari, tiger tracking in Rajasthan or whale watching off Canada’s seaboard. For getting outdoors, there’s trekking across old Inca paths in Peru or walking to view orangutans in Borneo’s rainforests. The possibilities extend as far as your interests and the experiences you want to enjoy, and our Concierge specialists will guide you to the right decision.

Honeymoon Ideas ›

Honeymoon gift service

When you honeymoon with us, you can take advantage of our complimentary Honeymoon Gift Service to arrange your wedding gift list on your own custom website. View our gift service ›

Stuck for trip ideas?

Deciding where to go can be half the fun. Our Concierge team will guide you through the options, taking all the worry away from making the right choice.

School holidays

Regardless of which school break you’re considering, we can find a destination to match the time of year and your family’s interests. That might be tracking the Big Five in Africa during the summer, visiting Japan over Easter when it’s cherry-blossom season, or spending an energetic Christmas of adventure activities in Costa Rica’s cloudforests.

Cat View family holidays

Special occasions

As everyone’s idea of ‘special’ is different, we start by gauging just what your particular celebration means to your individual trip. You might be searching for the right destination to mark a big anniversary or birthday, or looking for a location to take the whole family. Whichever it is, we’ll give you the inspiration to make your trip as special as the occasion demands.

Holly View luxury holidays

Once in a lifetime

Whether it’s a long-held wish to experience a well-known destination or the itch to explore a lesser-known island, we’ll discuss all your preferences with you at length. We can help you choose a trip that's right for you and filled with personal touches.

Sarah View great journeys

More inspiration for deciding your next journey

Written by our specialists from their own travels, our travel guides share tips, advice and recommendations about our destinations that we’ve built up through years of experiencing it all ourselves.