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Concierge service

Concierge Service

Expert advice to help you decide on your next trip

A team of experts with knowledge of our destinations across the globe, our Concierge specialists are on hand to help if you’re deliberating where to travel next. We work closely with our country-focused specialists to offer you sound advice and an honest take on any places you might be considering for your trip. We’ll also recommend the countries that fit best with your interests, preferred time of travel, and budget.

If you’re planning for a special occasion, such as your honeymoon, an anniversary celebration, or a trip of a lifetime, we can talk you through the options. Once you have narrowed down your choice, we’ll hand you to a dedicated destination specialist, who’ll plan your trip individually from start to finish.

Speak to one of our Concierge specialists
Audley Travel specialist Catherine

Start planning your tailor-made trip by calling one of our Concierge specialists on 01993 838925

How we’ll plan your trip

Speak to a specialist

Speak to a Concierge specialist

You might have strong opinions on what your trip should entail, or just loose ideas, but we can help you develop them. Speak to one of our specialists, and we’ll advise you on the best destinations, depending on your interests and criteria.

Refine your choice from our ideas

Refine your choice from our ideas

After your conversation, your specialist will send you an assortment of brochures and example itineraries to give you inspiration for where to travel and what your trip could involve.

Concierge Travel Expert

Put you in touch with a destination expert

Once you have fixed on where you want to go, we’ll put you into the hands of a specialist who focuses on your chosen destination. Already briefed on your preferences, he or she will create your bespoke trip, drawing from extensive first-hand experience.

Who we are

Collectively, we’ve worked with lions in South Africa, trekked Costa Rica’s jungles, snorkeled the Great Barrier Reef, and cycled around the Temples of Angkor. Our Concierge specialists are united by their passionate approach to travel and their commitment to finding the best destinations to fit your requirements.

Catherinr visiting Graceland in Memphis, USA


Concierge Service

Speak to Catherine

01993 838 935
Catherine's passion for travel started when she was a child and spent the summer holidays travelling through Europe with her mother. With history being a favourite subject at school, she got the chance to travel to Russia to learn about the Cold War, travelling from  Moscow to St. Petersburg. After completing her BA HONS degree in Dance and Theatre Performance, Cat wanted to see more of the world. The USA had always been of interest and she embarked on a self-drive trip down the east coast of Florida. More recently, since joining Audley, Catherine has travelled to the USA again, but this time to the Deep South. Travelling up the Mississippi River and beyond through four different states in total. In her spare time Catherine teaches ballet, tap and modern dancing at a local dance school. She also loves to go on walks with her dog in Oxfordshire's countryside. View full profile ›
Natalie with Audley colleagues in Chiang Mai, Thailand


Concierge Service

Speak to Natalie

01993 838 422
Natalie first started in the travel industry over 20 years ago working for a small tour operator specialising solely in Morocco, where she arranged tailor made trips, fashion shoots, marathons and even some weddings. Being passionate about animals she decided to take a short career break and headed out to South Africa for a few months to fulfill a lifetime dream of working with lions. While there she worked helping to hand-rear lion and tiger cubs. Since joining Audley over a decade ago, she has been able to travel extensively throughout North Africa and the Middle East, her most memorable trips being in Jordan and Israel. She has also had her first visit to Southeast Asia, where she spent three weeks exploring the wonders of Thailand. When not working or travelling, Natalie enjoys being at home in the Cotswolds with her husband, young son, dog and chickens. View full profile ›
Jesse in Hong Kong


Concierge Service

Speak to Jesse

01993 838 937
Jesse was bought up in the Italian countryside and developed a passion for travel from an early age. She travelled extensively in South America before starting her career in the industry as a guide in Europe. This gave her the opportunity to thoroughly research the history, architecture and culture of the cities — enthusiastically introducing first-time travellers to the continent. During this time she also undertook several trips on her own, mostly focusing on Asia. She particularly enjoyed exploring Indonesia's diverse islands and Japan's unique and fascinating culture. Her latest adventure saw her walking the Great Wall of China and driving across India in a rickshaw. She is passionate about photography, wildlife, and is a very keen diver. Whenever she travels her priorities are experiencing the local cuisine and spending time in local communities, getting to know their way of life. View full profile ›
Sarah visiting Lake Matheson, New Zealand


Concierge Service

Speak to Sarah

01993 838 743
Sarah's passion for travel was ignited after spending a university summer break backpacking around Australia. After graduating in psychology, she notched up several thousand miles, covering four continents. After spending two seasons skiing in Europe, she embarked on a two-year overseas experience where she was lucky enough to travel Southeast Asia, Australia and New Zealand. She gained some unique experiences, ranging from volunteering in a Balinese school to swimming with turtles on the Great Barrier Reef, and spending a winter season on the slopes in New Zealand. It was on this trip that she decided she was keen to pass on her passion and knowledge of world travel to others. Sarah began her career at Audley as a New Zealand specialist, creating tailor-made itineraries to inspire clients about her favourite country. She then made the move to the Concierge team, where she is able to use her knowledge and vast experience to advise clients about all the destinations that Audley covers. View full profile ›
Holly at the giraffe sanctuary outside Nairobi, Kenya


Concierge Service

Speak to Holly

01993 838 146
During her time at university, Holly spent a summer working and travelling in the USA, taking in Florida, Washington and New York State. She had also visited Tanzania — and the world-famous Serengeti National Park — where she had her first experience of a safari. After university, she began to get itchy feet and the desire to travel once again took hold. It was only through speaking with a friend who worked for Emirates that she realised there was a perfect opportunity for her to live abroad, work and see the world as an air hostess. Now, she had the opportunity to travel extensively through her line of work, covering four continents and over 50 countries. Although only being in a country for 24-48 hours, she made the most of her time exploring the different cultures, cuisine and endless excursions on offer to her. Holly enjoys adrenaline filled activities wherever possible, from abseiling down Table Mountain in Cape Town, to shark cage diving off the coast of Durban. Consequently, South Africa has become her first choice travel destination. View full profile ›
Charlotte playing croquet in Franschoek, South Africa


Concierge Service

Speak to Charlotte

01993 838 211
Born in Australia with family in England, Charlotte became a frequent flyer from a very young age, travelling to and from Europe many times a year. Since moving to the UK she has taken advantage of the close proximity of mainland Europe and explored it further.  Most recently she embarked on a four month adventure, starting by going back to her home country. She went from Perth to Melbourne, then up to Cairns, down to Brisbane and on to Sydney, before heading for New Zealand, where she spent six weeks exploring both the North and South Islands, enjoying the incredible views and drinking exceptional wine. From New Zealand she flew over to Canada, where she finished her trip soaking up the spectacular scenery, seeing black bears and snowboarding down Whistler Mountain in British Colombia. On her return, Charlotte joined Audley's Concierge team to share her experiences and passion for travel. View full profile ›

Arranging your honeymoon

If a honeymoon on the beach isn’t for you, we have a choice of more than 70 destinations worldwide, covering the Arctic to Australia, Southeast Asia to South America. If your interests lie in wildlife, we could point you toward an African safari, tiger tracking in Rajasthan or whale watching off Canada’s seaboard. For getting outdoors, there’s trekking across old Inca paths in Peru or walking to view orangutans in Borneo’s rainforests. The possibilities extend as far as your interests and the experiences you want to enjoy, and our Concierge specialists will guide you to the right decision.

Honeymoon Ideas ›

Honeymoon gift service

When you honeymoon with us, you can take advantage of our complimentary Honeymoon Gift Service to arrange your wedding gift list on your own custom website. View our gift service ›

Stuck for trip ideas?

Deciding where to go can be half the fun. Our Concierge team will guide you through the options, taking all the worry away from making the right choice.

School holidays

Regardless of which school break you’re considering, we can find a destination to match the time of year and your family’s interests. That might be tracking the Big Five in Africa during the summer, visiting Japan over Easter when it’s cherry-blossom season, or spending an energetic Christmas of adventure activities in Costa Rica’s cloudforests.

Cat View family holidays

Special occasions

As everyone’s idea of ‘special’ is different, we start by gauging just what your particular celebration means to your individual trip. You might be searching for the right destination to mark a big anniversary or birthday, or looking for a location to take the whole family. Whichever it is, we’ll give you the inspiration to make your trip as special as the occasion demands.

Holly View luxury holidays

Once in a lifetime

Whether it’s a long-held wish to experience a well-known destination or the itch to explore a lesser-known island, we’ll discuss all your preferences with you at length. We can help you choose a trip that's right for you and filled with personal touches.

Sarah View great journeys

More inspiration for deciding your next journey

Written by our specialists from their own travels, our travel guides share tips, advice and recommendations about our destinations that we’ve built up through years of experiencing it all ourselves.

Will Craig's biplane

9 experiences you might not know exist

Written on January 30, 2017

From flying over Chile’s Atacama Desert in a hot air balloon to learning to sword fight like a Japanese samurai, we’ve come up with nine lesser-known experiences that will take you out of your comfort zone and enrich your 2017 travels.

Denis Island, Seychelles

7 of the most relaxing places to stay

Written on January 17, 2017

Our country specialists share their ideas for how to get away from it all and give their recommendations for the best places to stay, from wilderness lodges and rural retreats to private islands and secluded hotels.

Microlight excursion over the Victoria Falls, Zambia

6 active honeymoons

Written on January 17, 2017

A classic relaxing beach honeymoon can be wonderful, but it won’t suit all couples. Our country specialists have come up with six ideas for adventurous, energetic honeymooners, from hiking volcanoes in Bali to staying in a Sri Lankan mudhouse.

A road through Monument Valley

Self-drive holidays in the United States

Pick the right fly-drive holiday in the USA for you with our travel guide that looks at some the best drives across America. You’ll find ideas for where to stop along your journey to enjoy this vast country’s national parks, cities, wildlife and history.

The Maharajas' Express Train

Luxury train journeys through India

India specialist and former Mumbai resident Alison shares her experiences of luxury train journeys in India. She has picked out some of the most interesting routes and explains why they’re a fascinating way to explore India.

White rhino, Eastern Cape
South Africa

South Africa safaris: our guide to the parks & reserves

South Africa offers some of the continent's premier wildlife destinations, such as the private reserves of the famous Greater Kruger Park. The country is also home to the largest number of places where you have an opportunity to see the Big Five (lion, leopard, rhino, elephant and Cape buffalo).

Table Mountain South Africa
South Africa

What to do in South Africa: our highlights

From the vibrant capital city, Cape Town, to the world-famous Kruger National Park, home of the Big Five, South Africa is a land of exciting contrasts. Our specialists can help plan your ideal first visit to this African giant.

Machu Picchu

Visit Machu Picchu: A first timer's guide

Perched high on a mountain ridge and hidden from the world for hundreds of years, the ruins of Machu Picchu are the jewel in Peru's crown. One of our Peru specialists gives a personal account of how to get the most from your visit.

Ocean Spray, Galapagos Islands
Galapagos Islands

Planning your Galapagos expedition cruise: how to choose your vessel

Audley Galapagos specialist Michael details what you need to think about when planning your Galapagos Islands cruise. He gives a brief overview of the different sizes of vessels and the advantages of each, plus what else you should consider.