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Concierge service

Concierge Service

Expert advice to help you decide on your next trip

A team of experts with knowledge of our destinations across the globe, our Concierge specialists are on hand to help if you’re deliberating where to travel next. We work closely with our country-focused specialists to offer you sound advice and an honest take on any places you might be considering for your trip. We’ll also recommend the countries that fit best with your interests, preferred time of travel, and budget.

If you’re planning for a special occasion, such as your honeymoon, an anniversary celebration, or a trip of a lifetime, we can talk you through the options. Once you have narrowed down your choice, we’ll hand you to a dedicated destination specialist, who’ll plan your trip individually from start to finish.

Speak to one of our Concierge specialists
Audley Travel Specialist Hugo

Start planning your tailor-made trip by calling one of our Concierge specialists on 01993 838925

How we’ll plan your trip

Speak to a specialist

Speak to a Concierge specialist

You might have strong opinions on what your trip should entail, or just loose ideas, but we can help you develop them. Speak to one of our specialists, and we’ll advise you on the best destinations, depending on your interests and criteria.

Refine your choice from our ideas

Refine your choice from our ideas

After your conversation, your specialist will send you an assortment of brochures and example itineraries to give you inspiration for where to travel and what your trip could involve.

Concierge Travel Expert

Put you in touch with a destination expert

Once you have fixed on where you want to go, we’ll put you into the hands of a specialist who focuses on your chosen destination. Already briefed on your preferences, he or she will create your bespoke trip, drawing from extensive first-hand experience.

Who we are

Collectively, we’ve worked with lions in South Africa, trekked Costa Rica’s jungles, snorkeled the Great Barrier Reef, and cycled around the Temples of Angkor. Our Concierge specialists are united by their passionate approach to travel and their commitment to finding the best destinations to fit your requirements.

Hugo hiking in Yosemite National Park, USA


Concierge Service

Speak to Hugo

01993 838 440
I was fortunate enough to travel extensively around Europe with my family and my childhood wonder at experiencing different cultures and traditions later grew into proper wanderlust. At 18 I decided to embark on a trip around the world and visited Japan, Australia, New Zealand, Thailand, Laos, Cambodia and Vietnam. I had some unforgettable experiences along the way and indulged in some of the world’s most unusual traditions. Since then I have managed to visit many areas of the US, including New York and Miami, and ended one road trip in Canada. With a background in hospitality, sales and management, I decided to combine these skills and adapt them into a career in the travel industry which I felt passionate about and joined Audley. Interests outside travel include sport and cooking, both of which I love to incorporate when I travel. View full profile ›
Sarah visiting Lake Matheson, New Zealand


Concierge Service

Speak to Sarah

01993 838 743
Sarah's passion for travel was ignited after spending a university summer break backpacking around Australia. After graduating in psychology, she notched up several thousand miles, covering four continents. After spending two seasons skiing in Europe, she embarked on a two-year overseas experience where she was lucky enough to travel Southeast Asia, Australia and New Zealand. She gained some unique experiences, ranging from volunteering in a Balinese school to swimming with turtles on the Great Barrier Reef, and spending a winter season on the slopes in New Zealand. It was on this trip that she decided she was keen to pass on her passion and knowledge of world travel to others. Sarah began her career at Audley as a New Zealand specialist, creating tailor-made itineraries to inspire clients about her favourite country. She then made the move to the Concierge team, where she is able to use her knowledge and vast experience to advise clients about all the destinations that Audley covers. View full profile ›

Arranging your honeymoon

If a honeymoon on the beach isn’t for you, we have a choice of more than 70 destinations worldwide, covering the Arctic to Australia, Southeast Asia to South America. If your interests lie in wildlife, we could point you toward an African safari, tiger tracking in Rajasthan or whale watching off Canada’s seaboard. For getting outdoors, there’s trekking across old Inca paths in Peru or walking to view orangutans in Borneo’s rainforests. The possibilities extend as far as your interests and the experiences you want to enjoy, and our Concierge specialists will guide you to the right decision.

Honeymoon Ideas ›

Honeymoon gift service

When you honeymoon with us, you can take advantage of our complimentary Honeymoon Gift Service to arrange your wedding gift list on your own custom website. View our gift service ›

Stuck for trip ideas?

Deciding where to go can be half the fun. Our Concierge team will guide you through the options, taking all the worry away from making the right choice.

School holidays

Regardless of which school break you’re considering, we can find a destination to match the time of year and your family’s interests. That might be tracking the Big Five in Africa during the summer, visiting Japan over Easter when it’s cherry-blossom season, or spending an energetic Christmas of adventure activities in Costa Rica’s cloudforests.

Cat View family holidays

Special occasions

As everyone’s idea of ‘special’ is different, we start by gauging just what your particular celebration means to your individual trip. You might be searching for the right destination to mark a big anniversary or birthday, or looking for a location to take the whole family. Whichever it is, we’ll give you the inspiration to make your trip as special as the occasion demands.

Holly View luxury holidays

Once in a lifetime

Whether it’s a long-held wish to experience a well-known destination or the itch to explore a lesser-known island, we’ll discuss all your preferences with you at length. We can help you choose a trip that's right for you and filled with personal touches.

Sarah View great journeys

More inspiration for deciding your next journey

Written by our specialists from their own travels, our travel guides share tips, advice and recommendations about our destinations that we’ve built up through years of experiencing it all ourselves.