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Useful information

As a travel expert, we pride ourselves on providing you with great destination knowledge. Our well-traveled country specialists can answer most of the questions you’ll have about the trip you’re planning. But, as we often find, you’ll probably have a few general questions about travel, either while researching the best places to visit and experiences to have, or before you leave for your trip once you’ve booked with us. With that in mind, we’ve put together the following information section, which we hope you’ll find useful as you think about your journey in more detail.

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who's been there

Start planning your tailor-made trip by calling one of our destination specialists at 1-855-838-8300

Sunrise over Mount Bromo, Indonesia

Travel insurance

Recommendations about travel insurance and making sure you’re adequately covered for your trip.

Passenger plane

Flight information

How we make your flight arrangements, and answers to your common questions around flights.

Passport

Passports and visas

Making sure you have all your documentation in order before you embark on your trip.

Online Payment

Paying for your vacation

Advising you on the various options you have to pay for your trip.

Cycling around Chiang Rai

Health

Guidance on health considerations as you prepare for your trip, and how to stay healthy while you’re away.

Sea Kayaking

Safety and security

Suggestions for how to ensure a safe trip and our advice for staying secure once you’re abroad.

Elephant, Kruger National Park

Traveling with children

We cover some of the issues you need to consider when traveling with your children.