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What our clients say about us

Many of the people who travel with us each year are returning clients, or travelers who've had us recommended to them. Our specialists take pride in planning each trip meticulously, and you can read how our clients rate our service on TrustPilot. Our attention to detail and the time we take to understand our clients translates into captivating travel moments you'll always remember.


97%
our clients rated our services as 'Excellent' or 'Good'.
98%
would recommend us to a friend.
99%
Our clients rated our vacations 5 out of 5 over the past year.

Tesia was a good listener and clearly understood what I hoped to accomplish on this visit to Japan.

David and Kenneth Roy in Japan

David and Kenneth Roy traveled to Japan for 12 days in March 2018, organized by Tesia S

Tesia was a good listener and clearly understood what I hoped to accomplish on this visit to Japan. All the accommodations were superb. The cities we visited were all different in their own unique and special ways. The time of year we chose at her advice (early April) was ideal for seeing the country in full bloom of Cherry Blossoms.

From start to finish, our trip was designed and executed perfectly because of Margaret.

Caitlin and Russel enjoying South Africa

Caitlin and Russell Gage traveled to South Africa for 12 days in January 2018, organized by Margaret H

We loved all three chapters of our trip for various reasons. Cape Town was amazing and The Cape Cadogan was perfect for us. The guides were professional and knowledgeable and the setting stunning. From start to finish, our trip was designed and executed perfectly because of Margaret.

The Audley Travel method of custom-made travel is much superior to group travel or self-organized. We are already thinking about 2019.

Clients in Vietnam

Linda and Tim traveled to Vietnam for 26 days in February 2018, organized by Jack

After 35+ years of travel in the US and internationally, this trip custom planned trip, was the best yet! We have planned our own trips and traveled with a number of highly rated tour companies. However, this custom-planned travel is, by far, the best in all ways (guides, creative activities, lodging, transportation), as well as the best value for our time and funds. Thank you for working with us on such a memorable adventure. We appreciated the lists of restaurants run by NGOs as well as handcraft shops where items were made in the area. The day by day itinerary was fantastic. We are now spoiled by Audley Travel and Jack in particular. The Audley Travel method of custom-made travel is much superior to group travel or self-organized. We are already thinking about 2019."

Our expectations of the entire trip were exceeded due to the first class service provided by Audley.

LeeAnn and Mary at the White Temple, Chiang Rai

LeeAnn Rogalski traveled to Thailand for 16 days in January 2018, organized by Brittany K

Our trip to Thailand was amazing thanks to our travel planner Brittany, and the service provided by Audley. We sincerely enjoyed our visit to Chiang Rai. We toured the White Temple, coffee plantations and tea plantations. Our guide Anek made the tour extra special with his personal connections. We got a 'Behind the Scenes' tour of the White Temple workshop. Our expectations of the entire trip were exceeded due to the first class service provided by Audley.

Mary helped us plan an excellent trip! She was very knowledgeable about the places we visited and her suggestions for activities were great.

Lesley in Vietnam

Lesley Peeler traveled to Cambodia and Vietnam for 20 days in January 2018, organized by Mary C

Mary helped us plan an excellent trip! She was very knowledgeable about the places we visited and her suggestions for activities were great. She urged us to do certain things that we were dubious about, and they turned out to be fabulous! One in particular was the evening Vespa ride in Saigon. It was one of the highlights of our trip!

We had a fabulous trip, thanks to Carly Patane’s knowledge and understanding. She really listened to our preferences.

Ed and Claudia Damon in Ecuador

Ed and Claudia Damon traveled to Ecuador for 17 days in January 2018, organized by Carly P

We have traveled extensively, always independently, and were reluctant to have anyone plan a journey for us. A friend had great success with Audley and we decided to try Audley for a trip to mainland Ecuador because we had to plan the trip on short notice and were too busy to be able to research and plan it ourselves. We had a fabulous trip, thanks to Carly Patane’s knowledge and understanding. She really listened to our preferences, hopes and budget for the trip and planned accordingly, using her detailed knowledge of the country and memorable places to stay.

Margaret and Audley exceeded our expectations. A once in a lifetime trip!

Cathy and Eric Mosley traveled to South Africa for 12 days in January 2018, organized by Margaret H

The entire trip was simply incredible, Margaret and Audley exceeded our expectations. A once in a lifetime trip! The tour guides planning, food and over all trip was incredible. A memory to be treasured forever.

This was a dream vacation. We travel extensively and hands down this was the best one.

Abby in New Zealand

Abby Mackness traveled to Australia and New Zealand for 29 days in January 2018, organized by Eric

This was a dream vacation. We travel extensively and hands down this was the best one, we didn't have to worry about anything. Audley Travel took away the hassle of our 'out of the country' vacation. I didn't have to worry about what to do, how to get there or where to go. Everyone involved from Audley Travel to a driver in New Zealand, was so friendly and professional. Nothing less than five stars from us!

I spent less time planning this trip than I have spent booking a trip domestically, and this was a 13 day trip for five people to Thailand which was packed with activities daily!

Eunice Perez and family in Thailand

Eunice Perez and family traveled to Thailand for 13 days in December 2017, organized by Blair P

Audley made the process very smooth and incorporated any changes we made. We loved how organized our itinerary was, thanks to Blair! I spent less time planning this trip than I have spent booking a trip domestically, and this was a 13 day trip for five people to Thailand which was packed with activities daily! My family felt spoiled with our private guides and transportation. Someone was always taking care of us even when it came to the little details like helping us check in our luggage for all our domestic flights within Thailand.

Carley Minkler was amazing, attentive to detail, responsive and all around terrific!

The Burke's in Chile

Lisa Burke traveled to Chile for 19 days in December 2017, organized by Carley M

Valparaiso was amazing. We loved the street art, La Sebastiana, and fireworks on New Year's Eve. We also loved the cooking lesson where we made Chilean cuisine. The visit to the Kingston Family Vineyards was magical and the lunch at Casas Del Bosques was amazing. Carley Minkler was amazing, attentive to detail, responsive and all around terrific!

Looking forward to Audley planning our next trip.

Willa Terry in South Africa

Willa Terry traveled to South Africa for 14 days in December 2017, organized by Luke R

“The safari was absolutely magnificent, I can’t say enough positive things about the lodge, the staff, the experience, the food, everything everything everything was fabulous - serenely luxurious, but not too fussy. The service was outstanding! I feel lucky and blessed to have found Luke via an internet search. Looking forward to Audley planning our next trip.”

Bryn was an absolute joy to plan and work with.

Mr. Hoc Do and family in India

Mr. Hoc Do traveled to India for 15 days in December 2017, organized by Bryn

Bryn was an absolute joy to plan and work with. She is so kind and patient, and we had many wonderful exchanges with her. She answered our many questions and made sure everything was smoothly thought out before and even during our trip!

We couldn't possibly be more happy

Michael Peck and family

Michael Peck traveled to Thailand, Cambodia and Laos for 15 days in December 2017, organized by Jack

Usually I can come up with something, but Jack did an amazing job with our itinerary. We couldn't possibly be more happy with his knowledge of activities, hotels, etc. I already have recommended Audley to some friends.

The entire trip was well planned. Our connections were always exact and on time. The trip exceeded our expectations.

John Hartley

John Hartley traveled to Uganda, Rwanda, Zambia, Zimbabwe, South Africa and Botswana for 21 days in June 2017, organized by Amy C

Audley was helpful at every turn. I communicated with Audley via email and we always got a quick response, even from South Africa. I would recommend Audley for travel anywhere in the world.

This was our second trip with Katie. Last year we watched the sun set in Phuket and this year we watched it rise on the opposite side of the Indian Ocean.

Kathy Yantakosol in Tanzania

Kathy Yantakosol traveled to Tanzania for 11 days in November 2017, organized by Katie S

This was our second trip with Katie. Last year we went to Thailand. We enjoyed everything, it was all new to us. Ending our trip on the beach in Zanzibar was the "icing on the cake". Last year we watched the sun set in Phuket and this year we watched it rise on the opposite side of the Indian Ocean.

Jennifer was always a pleasure to deal with, she did an exceptional job

Dave and Rossie Koss

Dave and Ross Kossie traveled to Australia and New Zealand for 25 days in February 2017

Jennifer spent a lot of time getting specifics from us in the planning phase. She listened to us and came back with the perfect range of excursions to meet our expectations and budget. It amazed us that everything went exactly as planned. Jennifer was always a pleasure to deal with, she did an exceptional job. We feel like we really got to know her and that she really cared about making our trip one of a lifetime.

We also had a wonderful knowledgeable guide in Rwanda and he took great care of us as well.

Gail and Tony Nield

Gale and Tony Nield traveled to Uganda and Rwanda for 21 days in February 2017, organized by Amy C

Amy suggested that we should travel by jeep the entire trip and this turned out to be a fantastic decision. We had an entire safari vehicle to ourselves so we could easily see scenery on both sides of the roads. Some days, we were on the road for hours and sharing the trip with our guide Becki and his insights was really special. We ate our meals with him and really enjoyed learning about his life in Uganda and his family. All of the lodges seemed to know him very well as he was such a kind, friendly individual with a contagious laugh.

Jeanne was a pleasure to work with; always very friendly, polite and a very good listener.

Jeanne's clients on bike tour

Joan Bryant traveled to Australia for 16 days in February 2017

I had asked for an outdoor adventure trip and Jeanne provided a fantastic itinerary with jet boating, kayaking & snorkeling; a great way to experience these countries and all they have to offer! Jeanne was extremely knowledgeable about Australia. It was a real pleasure working with her. She was always very friendly, polite and a very good listener. My most memorable experience was snorkeling in the waters of the Low Isles of the Great Barrier Reef. The coral was like a visual symphony of brilliant colors – pinks, blues, greens – all enjoyed in the muffled silence of the warm waters. For me, it was a sensory experience like no other!

We have been so impressed with the individual attention to our needs.

Galapagos adventure

Jen Fortin traveled to The Galapagos Islands for 12 days in April 2017, organized by Harry S

It has been our dream for years to go to the Galápagos. We finally decided to plan the trip when I saw Audley on the web. Harry immediately contacted me and we started the booking process. We have been so impressed with the individual attention to our needs. Harry found out what we were looking for in the Galápagos and in Quito and he set up the itinerary. Swimming with a family of sealions and visiting the beautiful beach Gardner Bay in Espaniola were stand-out experiences for us. I also saw marine iguanas which was another dream come true! Audley met all of our needs from the very beginning to the very end of our trip!

Our specialist, Jack, assisted in planning out a trip that was near perfection.

Clients in Southeast Asia

Sharon and Gary Goodman traveled to Cambodia, Thailand and Vietnam for 25 days in February 2017, organized by Jack

We discovered Audley Travel during an internet search of how to travel to Southeast Asia, and felt that Audley’s “tailor made travel” was exactly the right fit for them. And that turned out to be exactly correct! Our specialist, Jack, assisted in planning out a trip that was near perfection. Jack did a wonderful job of planning out the trip so that areas that required more strenuous schedules of sightseeing were nicely interspersed with segments of the trip that were particularly relaxing and refreshing. The guides that Audley arranged were one of the many highlights of the trip. We relished in the fact that most drivers and guides met us at each airport and never disappointed us with a no-show or late arrival. In many cases, we felt we had made a local friend. We would recommend traveling with Audley with no hesitation and, in fact, cannot sing its’ praises loudly enough. During their travels, we met other fellow Audley travelers who also agreed that everything planned by Audley had gone perfectly! We have already been urging all of our friends to travel with Audley on their next trip.