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Grand Hotel Zermatterhof

Grand Hotel Zermatterhof

Zermatt, Switzerland

Arrive by horse-drawn carriage to the Grand Hotel Zermatterhof, an imposing Belle Époque building whose lobby glows with inlaid wood, brass accents and crystal chandeliers. Built in 1879, the hotel was the first in the resort town of Zermatt and forms the focal point of the car-free village.

The hotel offers old-fashioned service, including daily newspapers delivered to your room, round-the-clock room service and an excellent concierge. Since the hotel was built by the city’s burghers, the goal has been to create a five-star experience for all of its guests. While the Deluxe suites are obviously luxe, even the smallest double rooms are spacious, have marble bathrooms and offer views of either the Matterhorn or the town.

Three restaurants provide a wide selection of cuisine, including the fondue-focused saycheese!, the Swiss fine-dining Alpine Gourmet Prato Borni and the more relaxed Brasserie Lusi. The How Do You Do lounge offers light lunches, afternoon tea and cocktails in front of a fireplace, while The Stars Bar is a late-night destination with piano music and a starry, deep-blue ceiling.

The Grand Hotel Zermatterhof also offers a full-service spa, a cigar bar and a chance to visit the Lipizzaner horses in their on-site barn.


The Zermatterhof is the pinnacle of elegance, and its long history grants it a special place in the resort town. We love its wide range of restaurants, extensive spa and classically styled rooms.

OUR RATING: First Class

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Rooms range in size from the double room to the Deluxe suites, which have a balcony, fireplace and views of the Matterhorn. The singular Chalet Suite, located on the top floor with its own entrance, has ceilings and walls of unfinished pine and creates the feeling of living in your own chalet.

The decor in most rooms is simple, with some pine walls, soft leather furnishings and warm accents of deep red and gold. Views look either toward the Matterhorn or over the village below.

All rooms include a Nespresso machine, minibar, bath, shower and Wi-Fi. There is no air conditioning, but the mountain climate doesn’t require it.


The Grand Hotel Zermatterhof is in the heart of Zermatt, forming a distinctive silhouette among the surrounding Alpine buildings.

The views from the hotel are excellent in all directions, as mountains shape the horizon everywhere you turn, dominated by the familiar tooth of the Matterhorn.

The hotel allows guests to arrive in 19th-century style by arranging horse-drawn carriage rides from the train station.

Food and drink

  • The saycheese! restaurant serves purely cheese-based dishes such as raclette and fondue in a relaxed environment.
  • Brasserie Lusi offers French brasserie cuisine in casual but classy surroundings, with a large outside terrace for sunny summer lunches.
  • Alpine Gourmet Prato Borni is a Michelin-star restaurant producing an all-local menu with imaginative twists.
  • The How Do You Do bar is a great place for a light lunch, afternoon tea or cocktail beside a log fire.
  • The Stars Bar serves extravagant cocktails with gentle piano music, late into the night.


  • Extra beds can be provided in most room types, so children of all ages are welcome.
  • Suites have a separate living area with a sofa bed, and some connect with a classic room making them good for families with older children.

Facilities and activities

  • Indoor pool.
  • Steam bath.
  • Jacuzzi.
  • Ice grotto.
  • Gym.
  • Massage and facial treatments.


Some rooms are wheelchair accessible, but the bathrooms are not adapted for people with disabilities.

Tour ideas in Zermatt

Our itineraries are there to spark ideas for how you could include a stay at Grand Hotel Zermatterhof as part of your trip. Treat them simply as suggestions, because every aspect of the trip we create for you will be yours to define.

Location & places nearby

Places & hotels on the map

    Alternative places to stay nearby

    Where possible, we like to offer a range of accommodation for each stop of your trip, chosen by our specialists as some of their favorite places to stay. To help you make the right choice, we give each property a rating based on its facilities and service, but we also look for hotels with distinct character or a location that can't be bettered.

    Experiences while staying here

    The following activities are designed to give you the most authentic experiences of the area where you're staying. We work with local guides, who use their knowledge and often a resident's eye to show you the main sights and more out-of-the-way attractions. Our specialists can also suggest outdoor pursuits and activities, such as cooking classes, that will introduce you to the traditions of the area's inhabitants.

    • Glacier Express train journey
      The train passes over the Landwasser viaduct

      Glacier Express train journey

      Glacier Express train journey

      The Glacier Express panoramic train meanders through the pine-covered valleys and barren mountain passes of the Swiss Alps between St. Moritz and Zermatt, and you can see it all while enjoying exceptional service on this day-long railway journey.

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    • Gornergrat glacier
      Gornergrat under a blanket of snow

      Gornergrat glacier

      Gornergrat glacier

      Explore one of the Alps’ most accessible peaks with a rack-railway ride to the top of Gornergrat, overlooking the mountains’ longest glacier. Take in the seemingly endless sea of peaks and then marvel at the Matterhorn’s reflection in Riffelsee.

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    Zermatt and nearby places