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Should I buy travel insurance?

  • Yes. We’ve been running trips for nearly 25 years and, based on our experience, can confidently say you should always buy travel insurance to protect you and your trip.
  • Through unexpected events, both pre-trip and during the trip, we’ve seen travel insurance come through for clients time and time again. See our list of scenarios below.
  • Based on what we’ve learned, we worked with Travelex to create a comprehensive product that gives you the utmost peace of mind when you travel.
  • Please speak with your specialist if you have any questions.

Does travel insurance cover trip interruptions caused by the coronavirus?

  • The vast majority of travel insurance providers do not cover pandemics or epidemics as eligible reasons for cancellation. At the onset of the coronavirus pandemic, the situation was labeled as a ‘known event’, which meant it became an ‘excluded’ reason for cancellation or coverage.

    Travelex is one of the few providers that now considers a pandemic as an eligible reason for all benefits, except cancellation. For example, if you were to become sick with Covid-19, you would be eligible for coverage through the medical benefits of the policy (see example below). This is not the case with many other providers.

  • Covid-19 has caused many travel insurance providers to reconsider their ‘cancel for any reason’ benefit, which is currently the case with Travelex. However, we’re working alongside Travelex to come up with an option that will offer the kind of coverage we believe is appropriate for our clients.

What kinds of scenarios will travel insurance cover?

  • Trip cancellation
    For example, if your child suddenly becomes ill and can’t depart on your trip, having trip cancellation coverage means you’re eligible to cancel your trip due to sickness and be reimbursed for trip expenses that would otherwise be non-refundable.
    Maximum coverage per person: up to 100% of trip cost

  • Trip interruption
    For example, in the unlikely event of a terrorist incident occurring in a city listed on your itinerary while you’re in the country, you can interrupt your trip and be reimbursed for any unused, non-refundable trip expenses. Should a terrorist incident happen up to three weeks before your scheduled arrival in the country, you’d be covered under trip cancellation.
    Maximum coverage per person: up to 150% of trip cost

  • Trip delay

    If your trip is delayed by five hours or more due to inclement weather, you’d be eligible to receive reimbursement for additional accommodations and meals you require while you wait for your flight.
    Maximum coverage per person: $750 ($250 per day)

  • Missed connection
    If your flight connection is delayed by three hours or more due to inclement weather or a common carrier delay, you’d be eligible to receive reimbursement for any additional transportation you’d need to take to continue your trip, as well as any unused, non-refundable trip expenses.
    Maximum coverage per person: $750

  • Baggage and personal effects
    Should your bag become lost, stolen or damaged through no fault of your own during your trip, you can receive reimbursement for the affected personal articles and expenses.
    Maximum coverage per person: $1,000

  • Baggage delay
    If your luggage is delayed for 12 hours or more, you can be reimbursed for the affected personal articles and expenses. If you’re traveling with sporting equipment that’s delayed for 24 hours or more, you can be reimbursed for the rental or purchase of that equipment.
    Maximum coverage per person: $200

  • Emergency medical and dental expenses
    For example, if, during your trip, you have chest pains, break a bone or suffer from any other medical emergency that’s listed under your Travelex policy, this coverage will help you receive quality medical care in your destination.

    Maximum coverage per person: $50,000 ($500 sub-limit for dental expenses)

  • Emergency medical evacuation
    If something happens on your trip that requires urgent medical attention, this coverage will help you receive care as quickly as possible and be safely returned home for medical care if necessary.
    Maximum coverage per person: $500,000

  • Accidental death and dismemberment
    Maximum coverage per person: $25,000
  • Travel assistance and concierge services
    If you need travel advice or help finding an English-speaking doctor in your area, call Travel Assistance Services anytime, 24/7. These experts can even help with Language Interpretation Services.
    Fully included

Travelex contact information

For questions about your plan benefits, call 844.233.7931 and use Plan # 350TS-0519 or email


Terms and conditions

Travel Assistance and Concierge Services are provided by the designated provider listed in the Policy.

The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance Policy above. Travelex Insurance Services, Inc. CA Agency License #0D10209. Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company; NAIC #22276. SO7