Our flexibility promise
If you’re looking forward to travelling again but want full flexibility in your plans, we promise you can book with us in absolute confidence.
Flexibility 45 days before departure
You have complete freedom to rearrange your trip without any cost, up to 45 days before you’re due to depart, when you book by 30th June 2021 and travel by 31st December 2022. That means we’ll move your travel dates or switch you to another destination at no expense to you.*
*If changing FCDO advice affects your trip, including updated rules on quarantining, and you’re unable to rearrange your trip to a future date, we’ll offer you a full refund 45 days before you’re due to depart. Additional charges may be incurred based on changes to your trip such as accommodation, seasonality and/or year on year increases. Cruises and select hotels may be excluded from this policy. Any other exclusions to this policy will be highlighted prior to booking.
14 day cancellation on selected destinations
Short haul — Selected Europe & North Africa
We’ll give you the flexibility to book a trip to a number of our European, Middle East & North African destinations with complete confidence. For trips to destinations including Croatia, Cyprus, Greece, Italy, Spain, Portugal, Iceland, Scandinavia, Turkey and Egypt you can cancel your trip up to 14 days before you’re due to depart and still receive a full refund, when you book by 30th June 2021 and travel by 30th November 2021.**
Long haul — Selected Caribbean & Indian Ocean
We’ve extended our 14-day cancellation policy to cover selected Caribbean & Indian Ocean destinations to give you greater flexibility for travel up to 30th November 2021. For trips to Saint Lucia, Antigua, Grenada, Barbados and St Kitts & Nevis in the Caribbean, and Maldives, Seychelles and Mauritius in the Indian Ocean, you can cancel your trip up to 14 days before you’re due to depart and still receive a full refund, when you book by 30th June 2021.**
** A limited number of hotels are excluded from this offer and will be highlighted prior to booking. Offer is only available on selected flight routes which will be highlighted prior to booking.