Skip to content

If you’re looking forward to traveling again but want full flexibility in your plans, we promise you can book with us in absolute confidence.

Our flexibility promise

Change your plans free of charge up to 30 days before departure*

We’ll move your travel dates or switch the value of your booked trip to another destination at no expense to you up to 30 days before you’re due to depart. You’ll receive a 100% travel credit equivalent to the amount you paid toward your original booking.

*Valid for new bookings made on or before November 30th, 2020 for travel by December 31st, 2022. Travel dates may be moved to departures up to December 31st, 2022. Excludes select cruises and airfare. Additional charges may be incurred based on changes to your trip such as accommodation and/or seasonality.

Full-refund guarantee on trips close to home

14-day cancellation policy for trips to the US or Caribbean

We’ll give you the flexibility to book a trip to any of our destinations in the United States or the Caribbean this year in complete confidence. With our 14-day cancellation policy, you can cancel your trip up to two weeks before you’re due to depart for any reason and receive a full refund, when you book your trip on or before November 30th, 2020, for travel before December 14th, 2021**.

** Valid on new bookings within the US or Caribbean made on or before November 30th, 2020, for travel by December 14th, 2021. Certain policy variations may apply dependent on property selection and dates. Specific details will be provided by your specialist. Any portion of a new booking paid with an existing travel credit will be refunded in the form of a travel credit. Excludes flights and select properties.