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What our clients say about us

Many of the people who travel with us each year are returning clients, or travellers who've had us recommended to them. Our specialists take pride in planning each trip meticulously, and you can read how our clients rate our service on TrustPilot. Our attention to detail and the time we take to understand our clients translates into captivating travel moments you'll always remember.


97%
our clients rated our services as 'Excellent' or 'Good'.
98%
would recommend us to a friend.
99%
Our clients rated our holidays 5 out of 5 over the past year.

Tesia was a good listener and clearly understood what I hoped to accomplish on this visit to Japan.

David and Kenneth Roy in Japan

David and Kenneth Roy travelled to Japan for 12 days in March 2018, organised by Tesia S

Tesia was a good listener and clearly understood what I hoped to accomplish on this visit to Japan. All the accommodations were superb. The cities we visited were all different in their own unique and special ways. The time of year we chose at her advice (early April) was ideal for seeing the country in full bloom of Cherry Blossoms.

From start to finish, our trip was designed and executed perfectly because of Margaret.

Caitlin and Russel enjoying South Africa

Caitlin and Russell Gage travelled to South Africa for 12 days in January 2018, organised by Margaret H

We loved all three chapters of our trip for various reasons. Cape Town was amazing and The Cape Cadogan was perfect for us. The guides were professional and knowledgeable and the setting stunning. From start to finish, our trip was designed and executed perfectly because of Margaret.

The Audley Travel method of custom-tailored travel is much superior to group travel or self-organized. We are already thinking about 2019.

Clients in Vietnam

Linda and Tim travelled to Vietnam for 26 days in February 2018, organised by Jack

After 35+ years of travel in the US and internationally, this trip custom planned trip, was the best yet! We have planned our own trips and traveled with a number of highly rated tour companies. However, this custom-planned travel is, by far, the best in all ways (guides, creative activities, lodging, transportation), as well as the best value for our time and funds. Thank you for working with us on such a memorable adventure. We appreciated the lists of restaurants run by NGOs as well as handcraft shops where items were made in the area. The day by day itinerary was fantastic. We are now spoiled by Audley Travel and Jack in particular. The Audley Travel method of custom-tailored travel is much superior to group travel or self-organized. We are already thinking about 2019."

Our expectations of the entire trip were exceeded due to the first class service provided by Audley.

LeeAnn and Mary at the White Temple, Chiang Rai

LeeAnn Rogalski travelled to Thailand for 16 days in January 2018, organised by Brittany K

Our trip to Thailand was amazing thanks to our travel planner Brittany, and the service provided by Audley. We sincerely enjoyed our visit to Chiang Rai. We toured the White Temple, coffee plantations and tea plantations. Our guide Anek made the tour extra special with his personal connections. We got a 'Behind the Scenes' tour of the White Temple workshop. Our expectations of the entire trip were exceeded due to the first class service provided by Audley.

Mary helped us plan an excellent trip! She was very knowledgeable about the places we visited and her suggestions for activities were great.

Lesley in Vietnam

Lesley Peeler travelled to Cambodia and Vietnam for 20 days in January 2018, organised by Mary C

Mary helped us plan an excellent trip! She was very knowledgeable about the places we visited and her suggestions for activities were great. She urged us to do certain things that we were dubious about, and they turned out to be fabulous! One in particular was the evening Vespa ride in Saigon. It was one of the highlights of our trip!

We had a fabulous trip, thanks to Carly Patane’s knowledge and understanding. She really listened to our preferences.

Ed and Claudia Damon in Ecuador

Ed and Claudia Damon travelled to Ecuador for 17 days in January 2018, organised by Carly P

We have traveled extensively, always independently, and were reluctant to have anyone plan a journey for us. A friend had great success with Audley and we decided to try Audley for a trip to mainland Ecuador because we had to plan the trip on short notice and were too busy to be able to research and plan it ourselves. We had a fabulous trip, thanks to Carly Patane’s knowledge and understanding. She really listened to our preferences, hopes and budget for the trip and plan accordingly, using their detailed knowledge of the country and memorable places to stay.

This was a dream holiday. We travel extensively and hands down this was the best one.

Abby in New Zealand

Abby Mackness travelled to Australia and New Zealand for 29 days in January 2018, organised by Eric

This was a dream holiday. We travel extensively and hands down this was the best one, we didn't have to worry about anything. Audley Travel took away the hassle of our 'out of the country' holiday. I didn't have to worry about what to do, how to get there or where to go. Everyone involved from Audley Travel to a driver in New Zealand, was so friendly and professional. Nothing less than five stars from us!

I spent less time planning this trip than I have spent booking a trip domestically, and this was a 13 day trip for five people to Thailand which was packed with activities daily!

Eunice Perez and family in Thailand

Eunice Perez and family travelled to Thailand for 13 days in December 2017, organised by Blair P

Audley made the process very smooth and incorporated any changes we made. We loved how organized our itinerary was, thanks to Blair! I spent less time planning this trip than I have spent booking a trip domestically, and this was a 13 day trip for five people to Thailand which was packed with activities daily! My family felt spoiled with our private guides and transportation. Someone was always taking care of us even when it came to the little details like helping us check in our luggage for all our domestic flights within Thailand.

Carley Minkler was amazing, attentive to detail, responsive and all around terrific!

The Burke's in Chile

Lisa Burke travelled to Chile for 19 days in December 2017, organised by Carley M

Valparaiso was amazing. We loved the street art, La Sebastiana, and fireworks on New Year's Eve. We also loved the cooking lesson where we made Chilean cuisine. The visit to the Kingston Family Vineyards was magical and the lunch at Casas Del Bosques was amazing. Carley Minkler was amazing, attentive to detail, responsive and all around terrific!

Looking forward to Audley planning our next trip.

Willa Terry in South Africa

Willa Terry travelled to South Africa for 14 days in December 2017, organised by Luke R

“The safari was absolutely magnificent, I can’t say enough positive things about the lodge, the staff, the experience, the food, everything everything everything was fabulous - serenely luxurious, but not too fussy. The service was outstanding! I feel lucky and blessed to have found Luke via an internet search. Looking forward to Audley planning our next trip.”

Bryn was an absolute joy to plan and work with.

Mr. Hoc Do and family in India

Mr. Hoc Do travelled to India for 15 days in December 2017, organised by Bryn

Bryn was an absolute joy to plan and work with. She is so kind and patient, and we had many wonderful exchanges with her. She answered our many questions and made sure everything was smoothly thought out before and even during our trip!

We couldn't possibly be more happy

Michael Peck and family

Michael Peck travelled to Thailand, Cambodia and Laos for 15 days in December 2017, organised by Jack

Usually I can come up with something, but Jack did an amazing job with our itinerary. We couldn't possibly be more happy with his knowledge of activities, hotels, etc. I already have recommended Audley to some friends.

The entire trip was well planned. Our connections were always exact and on time. The trip exceeded our expectations.

John Hartley

John Hartley travelled to Uganda, Rwanda, Zambia, Zimbabwe, South Africa and Botswana for 21 days in June 2017, organised by Amy C

Audley was helpful at every turn. I communicated with Audley via email and we always got a quick response, even from South Africa. I would recommend Audley for travel anywhere in the world.

This was our second trip with Katie. Last year we watched the sun set in Phuket and this year we watched it rise on the opposite side of the Indian Ocean.

Kathy Yantakosol in Tanzania

Kathy Yantakosol travelled to Tanzania for 11 days in November 2017, organised by Katie S

This was our second trip with Katie. Last year we went to Thailand. We enjoyed everything, it was all new to us. Ending our trip on the beach in Zanzibar was the "icing on the cake". Last year we watched the sun set in Phuket and this year we watched it rise on the opposite side of the Indian Ocean.

Jennifer was always a pleasure to deal with, she did an exceptional job

Dave and Rossie Koss

Dave and Ross Kossie travelled to Australia and New Zealand for 25 days in February 2017

Jennifer spent a lot of time getting specifics from us in the planning phase. She listened to us and came back with the perfect range of excursions to meet our expectations and budget. It amazed us that everything went exactly as planned. Jennifer was always a pleasure to deal with, she did an exceptional job. We feel like we really got to know her and that she really cared about making our trip one of a lifetime.

We also had a wonderful knowledgeable guide in Rwanda and he took great care of us as well.

Gail and Tony Nield

Gale and Tony Nield travelled to Uganda and Rwanda for 21 days in February 2017, organised by Amy C

Amy suggested that we should travel by jeep the entire trip and this turned out to be a fantastic decision. We had an entire safari vehicle to ourselves so we could easily see scenery on both sides of the roads. Some days, we were on the road for hours and sharing the trip with our guide Becki and his insights was really special. We ate our meals with him and really enjoyed learning about his life in Uganda and his family. All of the lodges seemed to know him very well as he was such a kind, friendly individual with a contagious laugh.

Jeanne was a pleasure to work with; always very friendly, polite and a very good listener.

Jeanne's clients on bike tour

Joan Bryant travelled to Australia for 16 days in February 2017

I had asked for an outdoor adventure trip and Jeanne provided a fantastic itinerary with jet boating, kayaking and snorkeling; a great way to experience these countries and all they have to offer. Jeanne was extremely knowledgeable about Australia. It was a real pleasure working with her. She was always very friendly, polite and a very good listener.

We were very happy with every detail of a fairly complicated trip.

Visiting Chile

Debra Bernstein-Siegel travelled to Chile for 13 days in January 2017, organised by Patrick H

Patrick created an outstanding trip to Chile for us. His suggestions and planning were spot on and his knowledge and professionalism throughout the entire planning process was superb. We were very happy with every detail of a fairly complicated trip; with multiple flights within the country.

Patrick did a fabulous job understanding how we liked to travel.

A couple enjoying Chile

Linda Heitzman travelled to Chile for 35 days in December 2016, organised by Patrick H

We had a perfectly paced, comprehensive trip to Chile. Exploring the country from North to South over 35 days. Patrick did a fabulous job understanding how we liked to travel and designing a trip tailored to our unique needs. I would highly recommend Chile as a travel destination and Patrick is the perfect advisor for an epic adventure.

As far as I am concerned, Audley will be my travel company for life and I recommend it to anyone wanting to travel abroad.

Mother and son visiting Japan

Maria Interiano travelled to Japan for 11 days in November 2016, organised by Tesia S

We have been yearning to visit Japan for over 15 years and Audley was different from other travel agencies. I was contacted by Japan specialist Tesia personally and I loved that she had spent many years living in Japan and could give me advice that came from experience. Most importantly; she was as excited as I was to plan our trip and really cared about making it wonderful.