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A dedicated specialist to guide you at every step and the promise that your money is protected.

You’re protected

Your money is safe when you travel with us. If the government advises against travel to your destination, or local borders close as you’re about to depart, we’ll give you the choice to:

  • postpone*
  • switch your destination*
  • receive a full refund

We’ll also be quick to rearrange your trip if it’s hit with smaller disruptions, like a cancelled flight or hotel closure. Your specialist will offer you the best available alternatives based on your preferences.

And, because we’re ATOL and ABTOT protected, you can be certain that any trip we create for you is financially covered.

In expert hands

We share the soundest advice because it comes from experience. The specialist who plans your trip will know first-hand how it feels to travel to your destination because they’ve done it themselves many times. They’re your dedicated contact throughout, just a phone call away.

As well as making sure you have the experience you’ve been imagining, they’re there to guide you through the logistics. Your specialist will be your expert advisor on all the practicalities of your trip, from your first conversation to the time you return home. That includes keeping up to date with the latest entry requirements, so you can look forward to travelling without any uncertainty.

*A postponed or switched trip might differ in cost from your original trip based on the destination, time of year, and your choices of hotels and route.

What we are doing to keep you safe:

  • Monitoring country entry restrictions, travel advice, quarantine and testing requirements.
  • Working with our in-country partners to guarantee the highest hygiene and safety standards.
  • Providing Covid-testing assistance both at home and where you’re visiting.
  • Offering round-the-clock support while you’re away.

Put your travel plans in safe hands and speak to a specialist

You may not be able to visit our offices right now but you can make an enquiry on our website and we can discuss your trip over the phone or arrange a video appointment.